Emotions • Isabel Augusto-Pereira

OUR TEAM

ISABEL AUGUSTO-PEREIRA

ACCOUNT MANAGER - GERMANY

I was born in Germany and moved to Portugal as a teenager, bringing with me an open-minded and multicultural outlook. Tourism has always been part of my career path; I worked for several years as a ‘Rep’ — an experience that gave me strong communication skills, a sense of responsibility and an eye for detail.

I am curious, dynamic and enjoy discovering what is most authentic about each destination: the local cuisine, nature, walking trails, traditions and, above all, the people. Meeting new people and forming genuine connections is something that truly captivates me.

At Prime Emotions, I bring my operational experience, enthusiasm and desire to ensure that every group enjoys a well-organised, authentic and memorable experience to my day-to-day work.

How you take care of your clients?

Because sharing is caring, I take care of my clients by sharing my knowledge and experience with them. After all, I am a destination expert, and I want to make sure they enjoy a truly authentic experience and know they are in good hands. Honesty is still a valuable asset, and my clients know they can count on me to give them the right advice.

What do you do when something doesn't go as planned?

When something doesn’t go as planned, I act quickly, calmly and transparently. I assess the situation, find the best possible solution and keep my clients informed throughout the process. In travel, unexpected situations can happen. What matters is how I respond — with experience, flexibility, honesty and full commitment to the group.

My contact details:
• E-Mail: opr5(at)Prime-emotions.com
• Mobil Phone: +351 915661866